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Citizen Charter of Divisional Secretariat

Service No

Service offered

Period

Documents needed

Days

Hours

Minutes

 

1

 

To apply for a new NIC

(NICNW)

 

1

 

 

1.      Application along with GN’s recommendation

2.      5 photographs – 13/8” x7/8”

3.      Birth certificate – original

4.   If the applicant is under 17, stamp fee 3/=

 

2

 

To obtain an NIC in lieu of lost NIC

(NICLO)

 

1

 

 

1.      Application along with GN’s recommendation

2.      5 photographs – 13/8” x 7/8”

3.      Birth certificate – original

4.      Copy of police complaint

5.      Stamp to the value of 15/=

6.   Copy of the lost NIC or any document containing its number

 

3

 

To apply for a replacement for a defaced NIC

(NICRW)

 

1

 

 

1.      Application along with GN’s recommendation

2.      5 photographs – 13/8” x 7/8”

3.      Birth certificate – original

4.      Enclose the old NIC

5.      Stamp to the value of 15/=

6.      Document to prove the changes required to be made on the NIC

 

 

 

4

 

To apply for a new passport ;

 

(PPONW)

 

1

 

 

1.      3 photos 3.5 x 4.5

2.      Original birth certificate

3.      Tamil translation for the BC

4.      Photo copy of the BC certified by the GN

5.   Receipt for the payment of fee

 

5

 

To renew an expired passport ;

 

(PPORW)

 

1

 

 

1.      3 photos 3.5 # 4.5

2.      Original birth certificate

3.      Expired passport

4.      Tamil translation of the BC

5.      Photo copy of the BC certified by the GN

6.   Receipt for the payment of fee

 

6

 

To apply for a passport for the children

 

(PPOCH)

 

 

 

1.      Original birth certificate

2.      translation of the BC

3.      both parents BCs and their translation

4.      marriage registration certificate and its translation

  1. both parents consent letter signed in the presence of DS

 

7

 

To apply for a lost passport

 

(PPOLO)

 

 

 

1.      3 photos 3.5 # 4.5

2.      Original birth certificate

3.      translation of the BC

4.      Photo copy of the BC

5.   Receipt for the payment of fee

8

Identity card for the elders ;

 

(NICEL)

 

 

 

30

1. Application form Social Service Officer

2. Photographs

 

9

Assistance for self employment

a. General

b. Special needs

c. Widows

d. elders

 

(SELEM)

 

6

 

1.      Request letter

2.      G-35 copies

3.      Receipts

4.      Copies of NIC/ elders ID

5.      Copy of Birth certificate

6.      Copy of death certificate

7.      Copy of medical certificate

8.      Copy of marriage certificate

9.      Affidavit

10.  Names of the handicapped

10

Public monthly assistance  (PAMA)

(PAMAC)

 

3

 

  1. Application letter
  2. Request letter

11

Assistance for cancer  patients

(CANPY)

 

2

 

  1. Application letter
  2. Request letter
  3. Medical report

12

Assistance for TB patients

(TBPAY)

 

2

 

  1. Application letter
  2. Request letter
  3. Medical report

13

Assistance for Taliseemiya

( TALPY)

 

2

 

  1. Application letter
  2. Request letter
  3. Medical report

 

14

Assistannce for Leprosy patients

(LEPPY)

 

2

 

  1. Application letter
  2. Request letter
  3. Medical report

15

Assistance for Education (EDUPY)

 

2

 

  1. Application letter
  2. Request letter
  3. Letter from the Principal
  4. Birth ceritificate
  5. Copy of NIC

16

Assistance for the permanently ill

( TRAPY)

 

 

2

 

  1. Application letter
  2. Request letter
  3. Details of bank account
  4. Medical report
  5. Copy of NIC

17

Assistance for the mentally handicapped (aged under 12)

(PRMPY)

3

 

 

  1. Application letter
  2. Request letter
  3. Medical report
  4. The Guardian’s Copy of NIC
  5. Birth certificate
  6. Letter from the Guardian
  7. Copy of the bank AC book

18

Equipment for the disabled (DISEQ)

2

 

 

  1. Application letter
  2. Request letter
  3. Medical report
  4. Report about the handicap

19

Housing assistance for the handicaped

(DISHS)

3

 

 

  1. Application
  2. Deed of the land on the name of the handicapped
  3. Medical certificate
  4. Recommendation from the GN
  5. Estimate from the Technical Officer and the plan

20

Assistance for self employment for the handicapped

(DISSE)

3

 

 

  1. Application
  2. Medical certificate
  3. Recommendation from the social service officer
  4. Receipts for the purchases of equipment

21

Assistance for children affected by serious illnesses

 

(CHMED)

 

 

 

  1. Application
  2. Recommendation from the GN
  3. Report on the income (a copy of the Samurdi Food stamp)
  4. Medical report
  5. Report confirming the disease
  6. Recommenndation from the childrens good behaviour officer

22

Assistnace from the Presidential secretariat for major operations

(PFPAY)

7

 

 

  1. Applications obtained form the Presidential secretariat
  2. Report from the social service officer
  3. Report from the GN
  4. Confirmation of the disease
  5. Recommendation from the DS

23

Assistance for the twins

(TWPAY)

 

 

 

  1. Application
  2. Children’s birth certificates
  3. Confirmation of the disease
  4. Marriage certificate of the parents
  5. Recommendation from the DS

24

Recommendation for assistance to those affected by (mishaps)

(DISLH)

3

 

 

  1. Application
  2. Documents from GN and SSO confirming the details of the losses
  3. A copy of police complaint
  4. Photos confirming the damages ;

25

Assistance for the severely affected by disease

(MAPAY)

 

 

 

  1. Application
  2. Documents from GN and SSO confirming the details of the losses
  3. A copy of police complaint

26

 

 

 

 

 

27

 

Issuance of a copy of birth certificate – when registration number, registration date are given (REBTH)

 

 

20

 

  1. Application form 63 a
  2. An envelope with a stamp to the value of five rupees 9 by 4 ½
  3. Stamp to the value of 25 rupees

28

 

Issuance of a copy of death  certificate – when registration number, registration date are given  (REDTH)

 

 

20

  1. Application form 63 a
  2. An envelope with a stamp to the value of five rupees 9 by 4 ½
  3. Stamp to the value of 25 rupees

29

 

Issuance of a copy of marriage  certificate – when registration number, registration date are given

(REMGE)

 

 

20;

 

  1. Application form 63 a
  2. An envelope with a stamp to the value of five rupees 9 by 4 ½
  3. Stamp to the value of 25 rupees

30

Issuance of a copy of birth  certificate – search period 3 moths - when registration number, registration date are not given

 

 

40

  1. Application form 63 a
  2. An envelope with a stamp to the value of five rupees 9 by 4 ½
  3. Stamp to the value of 50 rupees

31

 

Issuance of a copy of death  certificate – search period 3 moths - when registration number, registration date are not given

(RED3B)

 

 

40

Application form 63 a

An envelope with a stamp to the value of five rupees 9 by 4 ½

Stamp to the value of 50 rupees

32

 

Issuance of a copy of marriage  certificate – search period 3 moths - when registration number, registration date are not given

(REM3B)

 

 

40

Application form 63 a

An envelope with a stamp to the value of five rupees 9 by 4 ½

Stamp to the value of 50 rupees

33

 

Issuance of a copy of birth  certificate – search period over 3 moths

(REB3A)

 

01

 

 

Application form 63 a

An envelope with a stamp to the value of five rupees 9 by 4 ½

Stamp to the value of 100 rupees

34

 

Issuance of a copy of death   certificate – search period over 3 moths

(RED3A)

 

01

 

 

Application form 63 a

An envelope with a stamp to the value of five rupees 9 by 4 ½

Stamp to the value of 100 rupees

35

 

Issuance of a copy of marriage   certificate – search period over 3 moths (REM3A)

 

01

 

Application form 63 a

An envelope with a stamp to the value of five rupees 9 by 4 ½

Stamp to the value of 100 rupees

36

 

Belated birth registration – section 24 within a year

(PSB1B)

 

 

 

01

 

 

Application v -06

Report from the GN

Report from the Doctor

Search results

37

 

Sending to Assistant registrar general, eastern zone of recommendation for Belated birth registration – section 24 over  a year

(PSBRG)

 

 

 

 

 

 

05

 

 

1.      application form v 06

2.      parents’s marriage and birth certificate, if dead, their death certificate

3.      birth certificates of the child’s immediate elder / younger siblings

4.      letter from the GN

5.      doctor’s report

6.      horroscope and letter of baptisation

7.      report confirminng non-registration

8.      letter from the school

9.      affidavit

10.  Samurthi letter

11.  Details of children

12.  Parent’s NIC copies

13.  If the person to be registered is married, his children’s birth certificates

14.  Bank ac books

15.  Letter from nurse

16.  Documents confirming the birth

17.  Statement from witnesses

 

38

 

Belated death registration – section 36 within a year

(PSD1B)

 

05

 

 

  1. application v -15
  2. medical certificate
  3. registry of GN
  4. Letter from the divison’s registrar confirming non-         registration

39

 

Sending, to Assistant registrar general- eastern zone,  of recommendation for Belated death registration – section 36 over  a year

(PSD1A)

05

 

 

1.      application form

2.      medical certificate

3.      affidavit

4.      registry of GN

5.      search results

6.      6 obituary notices/ receipts obtained for burial

7.      Recommendation from the DS

8.      Any other documents

  1. Statements of inquiries

40

Correction of cages 01/ 03/ 05 of birth registration

Section  52 (1)(ALT52)

 

05

 

 

1.      divison form for the subject v - 61

2.      relevant registration certificate

3.      affidavit

4.      Documents confirming new information

5.      Letter from the GN

6.      Samurthi letter

7.      School letter

8.      Marriage certificate, if necessary

9.      Witnesses for taking statement

 

41

Correction of cage 02 of birth registration

Section  27

(over  7 years ( ALTNM )

05

 

 

1.      Application form v -08

2.      Certificate to be altered

3.      Affidavit

4.      News paper notices

5.      Birth certificates of children

6.      Documents confirming names

7.      Detaiils of children

 

42

Correction of cages 04/ 06/ 07/ 08 of birth registration

Section  27 a  (AL27A)

05

 

 

1.      Application form v 37 a

2.      Certificate to be altered

3.      Marriage certificate

4.      Affidavit

5.      Copy of voters list

6.      Birth certificates of children

7.      Necessary documents of proof

 

43

 

Recommendation for the issuance of certificate for approximate age (PROAG)

 

15

 

 

 

1.      Application form

2.      Parents details

3.      Dae of birth and place

4.      List of brothers names ;

44

 

Correction of marriage certificate – to be done at district court

(ALTMG)

 

 

 

 

Order from the courts

 

45

 

Correction of muslim marriage ceritificates

 

(ALTMM)

 

 

 

15

 

1.      Registratio of marriage ceritificate

2.      Relevant documents – birth certificates etc

3.   Application form with stamp to the value of 5 rupees

46

 

Registration  of muslim divorce ;

 

(REGMD)

 

 

 

1

 

1.   Quazi court order

47

 

Registration of muslim marriages- long after nikah was conducted. If the quazi had ordered divorce but had not registered by mistake

Section n32

(RMD32)

 

 

 

 

 

1.      Application form with stamp to the value of 5 rupees

2.      Letter confirming the nikah from the local mosque

3.   Search results cofirminng non registration

 

48

 

Registration of marriages, under special permission,  in places other than Marriage Registrar’s Office

(GENMG)

 

 

 

 

1.      Application with stamp to the value of 30 rupees.

2.   Certificate of registrar  (this is suitable for marriages to be solemnised between 6am and 6 pm)

49

 

Issuance of licences for motor vehicles (MTARL)

 

 

 

 

 

20

1.      Vehicle registration book

2.      Valid insurance

3.      Expired licence of the vehicle

4.      Copy of police complaint, if necessary

50

 

Change of ownership of vehicle

(TROWN)

 

 

 

 

 

30

 

1.      Application forms – a,b and c

2.      Record book of the vehicle/ identity papers of the vehicle (original copies)

3.      New owners NIC copy

4.      Passport size photo of the new owner, certified by his or her GN

5.      Valid vehicle licences, photos, insurance papers etc. certified by the DS

 

51

 

Vehicle registration book, if lost

(RGBLO)

 

 

 

 

1.      Police entry copy

2.      Its translation

3.      Application

4.      If from provinces other than EP, the fee for the registration of number plate

5.      If vehicle was issued by a leasing company, a letter confirminng the completioin of lease from the leasingn com[any;

52

 

Issuance of new annual permit – if the old one had been lost  (ARLLO)

 

 

 

1.      Police complaint

2.      Application

3.      Fees

53

 

Railway warrant – monthly pensions (PENRW)

 

 

 

20

1.      Application

2.   Pension ID

54

 

Evaluation certificate (VLCER)

 

 

 

30

 

1.      Application

2.      Deed copy of the land

3.      History of the land

4.   Funds

55

Nutrion issuance card

renewal

issuing a new (NUSTM)

 

 

033

 

 

01

 

 

 

1.      Section A from last issuance

2.      Request letter

3.      Application

  1. Birth certificate of the child

56

Issuance of social security fund

Birth of the child – first and the second child only

Marriage

Death

Disease SOSEF)

 

02

 

 

1.      Samurthi membership application form

2.      Childs’ birth certificate

3.      Marriage certificate

4.      Death certificate

5.    Disease confirmation card issued by the hospital